We are sorry that you are experiencing some difficulty with your American Beauty soldering equipment. We have developed this trouble-shooting guide to assist you in determining the root cause of your problem. If you run through a few of these quick, easy "checks and steps", you will be back up and operational in no time.
STEP ONE - Identifying a Quick Fix
You would be suprised how often one of these three issues is the root cause of your difficulty: Is the cord of your unit in proper, operating condition? Is your unit plugged in properly? NO, my cord is damaged. - If product is still plugged in, follow proper safety procedures. Then it may be time to check out our. Repair Service Is the outlet that your unit is plugged into "live"? If you answered YES to all three questions, its time to move onto the next step.
STEP TWO - Digging a Little Deeper, Product-Line Oriented Troubleshooting
Please pick the specific product family that is causing you trouble.